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Set up printers

Open the bridge from the tray icon to see its settings window.

1. Add a receipt printer

Plug the printer in and turn it on. Within a few seconds you'll see "Printer connected" and the status turns green.

On Windows, if the printer has never been installed, click Set up next to it and choose Yes on the Windows permission prompt (once only).

Click Scan network, or enter the printer's IP address under Network printer by IP address. The port is usually 9100.

2. Print a test page

Click Test print on the printer and check the paper:

  • The number line should reach the right edge. If it stops short or wraps, open the printer's Settings and change Paper size: 58 mm (32 characters), 80 mm (42) or 80 mm wide (48).
  • The QR code should scan with a phone. If it's missing or garbled, set QR codes to Print as image.
  • Cutter: if the printer cuts by itself, choose Full cut or Partial cut. If receipts are torn off by hand, choose No cutter — the bridge then feeds extra paper so nothing is torn off.

See Printer settings for every option.

3. More printers (optional)

  • Kitchen or bar printer: plug it in and click Add as receipt printer. In its Settings, give it a clear name and an API name such as kitchen.
  • A4/A5 printer for invoices: install it the normal way first (Windows: Settings → Printers & scanners; macOS: System Settings → Printers & Scanners). Then click Add as A4 printer next to it in the bridge.

Each printer has an API name, shown on its card. Your POS uses it to pick a printer. The first printer of each type is the default; use Make default in a printer's settings to change that.

4. Connect your POS

Under Connect your POS → On this computer, copy the Address (http://127.0.0.1:9191) and Password (the access token) into your POS settings. For phones and tablets, see Phones & tablets.

What the status colours mean

Tray dot Meaning What to do
🟢 green Ready Nothing
🟡 yellow Needs attention (paused, receipts stuck) Open settings and use the button shown
🔴 red Printer unplugged or unreachable Follow the steps shown in the settings window
⚪ grey Not set up or turned off Plug in a printer or pick one

Next: your first print.